How to Download Your Digital File
Access the Order Confirmation Page
After completing your purchase, you’ll be taken to the Order Confirmation page, where your file will be available for immediate download.
Check Your Email
Shortly after your purchase, you’ll receive two emails:
Order Confirmation Email: This confirms your purchase.
Digital Download Email: This email contains a secure link to your file.
Download Your File
Click the link in the Digital Download email to access and download your file. Please note:
The link will expire 24 hours after your first download.
If you miss the download window, no worries! See below for how to get a new link.
What If My Link Expires?
If your download link expires, simply click it again, and a new link will automatically be sent to the email address you used for your purchase.
Alternatively, you can reach out to us directly via the contact form on the bottom of this page, and we’ll happily resend your download link.
Troubleshooting Download Issues
If your download link isn’t working, try the following:
Refresh your browser or use a different browser.
Disable any browser extensions, like ad blockers or toolbars, that might interfere.
If your file won’t open, ensure you have the correct program to open the file type. The type of file (PDF, JPEG, etc.) is noted on the product page.
Need Assistance?
If you have trouble downloading your file or didn’t receive your email, please reach out to us using the contact form on our website. We’ll ensure you get access to your digital file as quickly as possible.
Refunds and Returns
Digital items are generally non-refundable, as stated in the product listing. However, if you have concerns about your purchase, you can contact us to discuss your situation.
Enjoy your digital purchase, and thank you for shopping with us!